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Privacy Policy

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How we handle your data

We don’t sell your data

We never sell or rent your personal information to third parties. Your data is used only to run your reservation and communicate with you.

What we collect

Your name, email, phone, event details, and basic website usage data (like IP address and pages visited).

Marketing emails

We only send promotional emails if you opt in. You can unsubscribe at any time via the link in any email.

Your rights

You can request access to, correction of, or deletion of your personal data at any time by emailing us.

This is a plain-language summary. The full policy below is what legally applies. By using our services, you agree to it.

Section 1

Information We Collect

We may collect the following types of information when you use our website, make a reservation, or interact with our services:

  • Personal information: Name, email address, and phone number
  • Event details: Reservation dates, location, menu preferences, and dietary restrictions
  • Website usage: IP address, browser type, pages visited, and actions taken on our site
  • Marketing preferences: Whether you opt in to newsletters, promotions, or communications

Section 2

How We Use Your Information

We use your information only for legitimate operational and service purposes:

  • Confirm and manage your reservations or orders
  • Communicate about your event, services, or any changes
  • Send promotional emails or newsletters, only if you’ve opted in
  • Improve our services, website, and overall experience
  • Comply with legal obligations and safety standards

Section 3

Sharing Your Information

We do not sell or rent your personal information. We may share your information only in the following limited cases:

  • Legal requirements: If required by law or to protect our rights
  • Event partners: Only if strictly necessary to fulfill your reservation or catering service
Your data is never used for advertising purposes or shared with marketing platforms without your explicit consent.

Section 4

Cookies & Tracking

Our website may use cookies or similar technologies to remember your preferences, analyze website usage, and serve relevant marketing content if you consent.

You can manage or block cookies through your browser settings. Note that disabling cookies may affect how some parts of the website function.

Section 5

Email Communications

By providing your email address, you consent to receiving reservation confirmations and service-related messages. These are necessary for your booking and cannot be opted out of while a reservation is active.

Marketing emails — including promotions, offers, and newsletters — are only sent if you opt in. You may unsubscribe at any time using the link included in every marketing email.

Section 6

Data Retention

We retain your personal data only as long as necessary to provide our services, comply with legal obligations, or maintain records for legitimate business purposes. When data is no longer needed, it is securely deleted or anonymized.

Section 7

Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal data
  • Correct or update inaccurate information
  • Request deletion of your personal data
  • Object to certain types of processing or marketing communications
To exercise any of these rights, email us at contact@snackcity.nyc. We’ll respond within a reasonable timeframe.

Section 8

Security of Your Information

We use reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. However, no system is completely secure and we cannot guarantee absolute security.

If you believe your data has been compromised, please contact us immediately at contact@snackcity.nyc.

Section 9

Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such data, we will delete it promptly.

Section 10

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes are posted means you accept the revised policy.

Section 11

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, reach out to us directly:

Email: contact@snackcity.nyc