Section 1

About Snack City NYC

Snack City NYC is a mobile food service provider offering food truck services, catering, event reservations, and related food and beverage services. Services may be offered through our website, third-party booking platforms, or in person at events and locations.

By accessing our website, booking a reservation, hiring Snack City NYC for an event, or purchasing food from any Snack City NYC mobile unit, you agree to be bound by these Terms. If you are acting on behalf of a company or organization, you confirm you have the authority to bind that entity to these Terms.

Section 2

Reservations, Bookings & Confirmations

To ensure food quality and operational reliability, Snack City NYC follows a structured booking process. A date is not considered reserved until all of the following conditions are met:

• Written confirmation or digital acceptance of the service agreement
• Non-refundable deposit of 50% of the estimated total has been received
• Final guest count submitted no later than 14 days before the event
• Remaining balance paid in full no later than 7 days before the event

Snack City NYC reserves the right to decline, cancel, or modify a reservation if these conditions are not satisfied.

Section 3

Pricing & Payments

All prices are in U.S. Dollars. Quotes are estimates and may change if event details, guest count, menu, duration, or location change after the initial quote is issued.

Payments may be processed through third-party payment providers. Snack City NYC is not responsible for errors or delays caused by those providers. Failure to complete payment on time may result in cancellation without refund.

Section 4

Event Location, Access & Client Responsibilities

Because Snack City NYC operates mobile food trucks, the following site requirements must be met and are the responsibility of the client:

• Space: A flat, paved surface with minimum clearance of 10 feet wide and 13 feet high
• Permits: All required permissions or written approvals for the event location
• Accessibility: Reasonable proximity to the service area to maintain food safety
• Utilities: Any required access to power or water, if applicable

Section 5

Menu, Substitutions & Allergens

Snack City NYC makes every effort to deliver the agreed menu. However, due to the nature of food supply and mobile service, we reserve the right to make reasonable, like-for-like substitutions if ingredients become unavailable.

Our kitchen may handle nuts, dairy, wheat, shellfish, soy, and other common allergens. We cannot guarantee an allergen-free environment.

The client is responsible for notifying Snack City NYC in writing of any known guest allergies at least 72 hours before the event, and for communicating potential risks to their guests.

Section 6

Cancellations, Rescheduling & No-Shows

Snack City NYC invests in staffing, logistics, and perishable inventory ahead of each service. The following cancellation terms apply:

Force Majeure: Snack City NYC is not liable for failure to perform due to circumstances beyond reasonable control — including extreme weather, vehicle breakdown, sudden staff illness, government restrictions, or civil disturbances. In such cases, Snack City NYC may offer a service credit valid for up to 12 months, at its discretion.

Section 7

Photography & Promotional Use

Snack City NYC may photograph or record its truck, food, and general event atmosphere for marketing and promotional purposes. No private or sensitive guest information will be intentionally captured or shared. If you have specific concerns, they must be communicated in writing before the event.

Section 8

Your Information & Communications

By using the Snack City NYC website or services, you consent to the collection of personal information such as your name, email address, and phone number for operational purposes. This information may be used for:

• Reservation confirmations and service-related updates
• Promotional emails, offers, and newsletters

You may unsubscribe from marketing emails at any time via the link in those emails. Transactional or service-related messages may still be sent when necessary.

Section 9

Intellectual Property

All content on snackcity.nyc — including text, images, logos, branding, and design — is the property of Snack City NYC. You may reference or display our branding only in the context of listing us as a vendor or partner. You may not modify, reproduce, or use our content for any other purpose without prior written permission.

Section 10

Disclaimer of Warranties

Snack City NYC provides its website and services on an “as is” and “as available” basis. We make no guarantees regarding uninterrupted service, availability, or suitability for a specific purpose, except where required by law.

Section 11

Limitation of Liability

To the maximum extent permitted by New York law, Snack City NYC’s total liability for any claim shall not exceed the total amount paid by the client for the specific service giving rise to the claim. Snack City NYC shall not be liable for indirect, incidental, or consequential damages.

Section 12

Indemnification

You agree to indemnify and hold harmless Snack City NYC from any claims, damages, losses, or expenses arising from your event, your guests, or your violation of these Terms.

Section 13

Termination

Snack City NYC reserves the right to refuse service, cancel bookings, or restrict access to its website or services if these Terms are violated, or if continued service poses a risk to operations, staff, or the public.

Section 14

Governing Law & Jurisdiction

These Terms are governed by the laws of the State of New York. Any disputes shall be resolved exclusively in the state or federal courts located in New York County, New York.

Section 15

Changes to These Terms

Snack City NYC may update these Terms at any time. Continued use of the website or services after changes are posted constitutes acceptance of the updated Terms.